77dc Privacy Policy

77dc ("the Platform", "we", "us", "our") operates the online casino and sports betting website accessible at https://77dc.io. 77dc is the data controller responsible for the personal data collected through and in connection with the use of this platform by players located in Bangladesh and other permitted jurisdictions.

This Privacy Policy applies to all personal data processed by 77dc in connection with your use of the 77dc website, mobile-optimised site, and all associated services, including casino gaming, sports betting, account management, customer support, and promotional communications.

If you have any questions about how 77dc processes your personal data, or if you wish to exercise any of the rights described in this policy, you may contact our data protection team directly at [email protected]. Our support team is available 24/7 in Bangladesh Standard Time (BST, UTC+6).

77dc collects the following categories of personal data from players and site visitors. We collect only what is necessary for the specific purposes described in this policy.

77dc collects personal data through the following means:

• Direct interactions: When you register an account, complete KYC verification, make a deposit or withdrawal, contact our support team, or respond to a promotion, you directly provide us with personal data.
• Automated technologies: When you visit the 77dc website, we automatically collect Technical Data and Usage Data through cookies, server logs, and similar tracking technologies. See Section 7 (Cookies & Tracking) for full details.
• Third-party payment providers: When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, or Mastercard, those payment providers share transaction confirmation data with us to verify your payment.
• Identity verification services: When required by our KYC process, we may use third-party identity verification services to cross-check the accuracy of the identity documents you submit.
• Fraud prevention services: We receive data from third-party fraud prevention and anti-money laundering screening services to help identify suspicious activity and protect the integrity of the platform.

77dc uses the personal data we collect for the following specific purposes:

• Account management: To create, operate, and maintain your 77dc account, including processing your registration and verifying your identity in accordance with our 21+ age policy.
• Service delivery: To provide you with access to casino games from providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, and to process sports bets on cricket (BPL, T20 World Cup, IPL), football, kabaddi, and other markets.
• Payment processing: To process deposits and withdrawals in Bangladeshi Taka (BDT) through your chosen payment method, and to maintain accurate financial records.
• Legal compliance: To comply with applicable anti-money laundering (AML), Know Your Customer (KYC), and other legal obligations applicable in the jurisdictions in which we operate.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorised account access, bonus abuse, and other prohibited conduct.
• Responsible gaming: To monitor wagering patterns and flag accounts that may exhibit signs of problem gambling, and to support players in using self-exclusion, deposit limit, and cool-off tools.
• Customer support: To respond to your enquiries, resolve disputes, and improve the quality of our support services.
• Marketing communications: Where you have opted in, to send you promotional offers, seasonal bonuses (such as BPL, Eid, or Pohela Boishakh promotions), and platform updates by email or SMS. You may opt out at any time.
• Platform improvement: To analyse usage patterns, test new features, and improve the overall performance, design, and game offering of the 77dc platform.

77dc processes your personal data on the following legal bases:

• Contractual necessity: Processing that is required to deliver the services you have requested when registering an account — including account creation, game access, payment processing, and support — is carried out on the basis that it is necessary to perform our contract with you.
• Legal obligation: Certain processing activities, including KYC identity verification, AML screening, and financial record-keeping, are carried out because they are required by applicable law.
• Legitimate interests: Some processing activities, including fraud detection, platform security, responsible gaming monitoring, and internal analytics, are carried out on the basis of our legitimate interest in operating a safe, fair, and commercially viable platform — where these interests are not overridden by your data protection rights.
• Consent: Where we send you optional marketing communications (promotional emails, SMS notifications about BPL bonuses, seasonal offers), we do so only on the basis of your explicit prior consent. You may withdraw this consent at any time by contacting [email protected] or using the opt-out mechanism in any marketing communication.

77dc does not sell, rent, or trade your personal data to any third party for that party's own commercial purposes. We share personal data only in the following limited circumstances, and always subject to appropriate data protection safeguards:

• Payment processors: We share the minimum necessary financial data with payment partners (including bKash, Nagad, Rocket, Upay, and banking partners) to process your deposits and withdrawals in BDT.
• Identity and KYC verification providers: Where required, we share identity documents with regulated third-party KYC verification services to confirm your age (21+) and identity.
• Game providers: When you play a game powered by a third-party provider such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, your player ID and gameplay session data are shared with that provider solely to deliver the game service.
• Fraud prevention and AML services: We share relevant transaction and identity data with anti-fraud and anti-money laundering screening services to protect the platform and comply with legal obligations.
• Technology and hosting providers: Our platform infrastructure is supported by third-party cloud hosting, CDN, and IT security providers who process data on our behalf under strict data processing agreements.
• Legal and regulatory authorities: We may disclose personal data to law enforcement, regulatory bodies, or other government authorities in Bangladesh or relevant jurisdictions where we are legally required or permitted to do so.
• Business transfers: In the event of a merger, acquisition, or sale of all or part of the 77dc business, personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

77dc uses cookies and similar tracking technologies to operate the platform, recognise returning players, maintain session security, and analyse how players interact with the site. The following categories of cookies are used:

• Strictly necessary cookies: Essential for the platform to function — including session management, login authentication, and security tokens. These cannot be disabled without preventing you from using the platform.
• Functional cookies: Remember your preferences and settings (such as language and display preferences) to improve your experience on return visits.
• Analytics cookies: Collect aggregated, anonymised data about how players navigate the platform to help us identify areas for improvement. We use this data internally only.
• Security cookies: Help detect and prevent fraudulent activity, identify suspicious login patterns, and protect your account from unauthorised access.

By continuing to use the 77dc platform, you consent to the use of strictly necessary and security cookies. For functional and analytics cookies, you may manage your preferences through your browser settings. Please note that disabling certain cookies may impair the functionality of the platform.

77dc does not use third-party advertising cookies or retargeting pixels that track your activity across external websites for the purpose of delivering targeted advertising.

77dc retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention principles apply:

• Active account data: Retained for the full duration of your account relationship with 77dc.
• Closed account data: Following account closure, personal data is retained for a minimum period required to meet legal, regulatory, and financial record-keeping obligations — typically a period of five (5) years from the date of closure, unless a longer period is required by law.
• KYC and identity documents: Retained for the period required by applicable AML and identity verification regulations from the date of submission.
• Transaction records: Financial transaction data (deposits, withdrawals, bet history) is retained for the period required by applicable financial regulations, typically five (5) years from the date of the transaction.
• Support communications: Support chat and email records are retained for up to three (3) years from the date of the communication to support dispute resolution and quality assurance.
• Marketing consent records: Records of your marketing opt-in or opt-out status are retained for the duration of your account and for three (3) years following account closure.

When the applicable retention period expires, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with you as an individual.

77dc maintains a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. Key security measures in place include:

• SSL/TLS encryption: All data transmitted between your browser or device and the 77dc platform is encrypted using SSL/TLS protocols, preventing interception in transit.
• Encryption at rest: Sensitive personal data, including payment method details and identity documents, is stored using strong encryption algorithms.
• Access controls: Personal data is accessible only to 77dc personnel who require it to perform their specific job functions. Role-based access control policies are enforced across all internal systems.
• Intrusion detection and monitoring: Our platform infrastructure is monitored continuously for anomalous activity, intrusion attempts, and potential data breaches.
• Security testing: We conduct regular security assessments and vulnerability testing to identify and remediate potential weaknesses in our systems.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 77dc will notify affected players without undue delay using the contact details registered on their account.

As a player on the 77dc platform, you hold the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond to all valid requests within thirty (30) calendar days.

• Right of access: You may request a copy of the personal data that 77dc holds about you, along with information about how that data is used and shared.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure: Subject to our legal obligations and legitimate interests, you may request that 77dc delete the personal data we hold about you. Note that we may be required to retain certain data to comply with financial regulations even after account closure.
• Right to restriction: You may request that we restrict the processing of your personal data in certain circumstances — for example, while a correction request is being assessed.
• Right to data portability: Where processing is based on your consent or on contractual necessity, you may request a machine-readable copy of the personal data you have directly provided to us.
• Right to object: You may object to the processing of your personal data where that processing is based on our legitimate interests. We will honour your objection unless we can demonstrate compelling legitimate grounds that override your rights.
• Right to withdraw consent: Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

To exercise any of the above rights, please submit your request in writing to [email protected] with the subject line "Data Rights Request". For security purposes, we may ask you to verify your identity before processing your request.

The 77dc platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you must not register an account or use the 77dc platform in any capacity.

If 77dc becomes aware that personal data has been collected from an individual under the age of 21 — whether through a false registration or any other means — we will immediately close the associated account, delete the collected data, and void any transactions or winnings associated with that account.

If you are a parent or guardian and believe that a minor in your care has registered on the 77dc platform, please contact us immediately at [email protected] so that we can take prompt action. For guidance on parental controls and tools to prevent minors from accessing gambling platforms, please visit our Responsible Gaming page.

The 77dc platform may contain references to third-party services such as payment providers (bKash, Nagad, Rocket) and game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi). These third-party services operate under their own privacy policies and data practices, which are entirely independent of 77dc.

77dc is not responsible for the privacy practices or the content of any third-party service. We encourage you to review the privacy policies of any third-party service before sharing personal data with them. The inclusion of a third-party service name on the 77dc platform does not constitute an endorsement of that service's data practices.

77dc reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, the services we offer, or applicable legal requirements. When material changes are made, we will notify active account holders via their registered email address or through a prominent notice on the platform prior to the changes taking effect.

The "Last updated" date displayed at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically. Continued use of the 77dc platform following the publication of any update constitutes your acceptance of the revised policy.

If you do not agree to the terms of an updated Privacy Policy, you must cease use of the platform and may request account closure by contacting [email protected].

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77dc handles your personal data, please contact our support and data protection team. We are available 24 hours a day, 7 days a week, in Bangladesh Standard Time (BST, UTC+6), including all Bangladeshi public holidays.

Contact email: [email protected]

Please use the subject line "Privacy Policy Enquiry" or "Data Rights Request" so we can route your message to the correct team. For identity-sensitive requests (such as data access or erasure), we may ask you to verify your account identity before we can process your request. We aim to respond to all data-related enquiries within thirty (30) calendar days of receipt.